How To Manage Your NAWB Account

Learn how to utilize your Member Compass to get the most of your NAWB membership benefits. These features, part of our association management software, Novi AMS, allow  you to manage your membership information conveniently and efficiently. Keeping your profile up to date in the Member Compass ensures your membership is in good standing and that you have access to all the benefits we provide to our members.

Member benefits include Advocacy, Communications and Outreach, WIOA Technical Assistance, Capacity Building, and Preferred Member Discounts.

When you log into the website, you’ll be redirected to your Member Compass. The Member Compass provides account information about you and your company. View your membership status, detailed information in the tabs on the left, plus upcoming events and open invoices information front and center. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display.

Access Levels

Any logged-in user can see their Dashboard, which includes their membership status, personal profile information, event registrations (current and past), plus any orders and transactional history. You may see company information if your account is granted certain access permissions.

If you are the Primary Contact, Billing Contact, or have been granted Management Access for your Company, you will be able to update Company information, including adding staff, such as contact information and custom fields. You will not be able to edit the company's name. Contact NAWB for assistance if your Company Name needs to be updated.

Dashboard

This serves as the home page for your Member Compass. You can click this at any time to get back to this main screen. 

Pay Balance and Account History  

These tabs allow you to view & print invoices and receipts, view past transactions, and pay open invoices. This is your own personal accounting history with NAWB. From this screen, you can see payments you’ve made, print invoices and receipts, and even click to pay any open invoices. Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company.

My Events 

At the top of this tab are any upcoming events you’re currently registered for. To the right of each event is a link that will allow you to add it to your calendar (iCal, Google, Outlook, and others.) Below that section lists past events.

My Orders 

If you have purchased any products from the store, those orders will be shown here.

Profile 

Version 1. Upload your headshots, links to social media profiles, and any other information you’d like to share with other NAWB members here. When you update your profile information within the Member Compass, that will update what appears on your individual directory listing.

Login & Password

Need to update your password? Easily update your login credentials here. 

Payment Methods

Add or edit your saved payment methods here (if applicable).

Company & Staff

Those with proper permissions can update the company’s online profile and staff. We encourage you to upload logos, headshots, links to social media profiles, and any other information you’d like to share with other NAWB members. Updates made here are reflected in the member directory.